Pricing

Simple, transparent pricing

Every plan includes Nexora's core Q&A with cited answers. Start with a 14-day trial — no credit card required.

Starter

For a single team getting their documents into one searchable place.

$99/month

  • Users10
  • Documents100
  • AI questions2,000/mo
  • Cited answers
  • Knowledge HealthBasic
  • Access groups
  • Audit / monitoring—
  • IntegrationsLimited
  • Priority support—
Recommended

Professional

For growing companies that need full Knowledge Health and synced sources.

$249/month

  • Users30
  • Documents500
  • AI questions10,000/mo
  • Cited answers
  • Knowledge HealthFull
  • Access groups
  • Audit / monitoring
  • IntegrationsFull
  • Priority support—

Business

For larger organizations that need full oversight, audit visibility, and priority support.

$499/month

  • Users75
  • Documents2,000
  • AI questions30,000/mo
  • Cited answers
  • Knowledge HealthFull
  • Access groups
  • Audit / monitoring
  • IntegrationsFull
  • Priority support

Business+

Custom seats, custom limits, and a dedicated onboarding contact.

Contact us

Frequently asked questions

What is Nexora?+

Nexora is a place to upload your company's internal documents and ask questions about them in plain language. Answers are sourced and cited from those documents, admins can restrict sensitive documents to specific teams, and Knowledge Health keeps watch for stale, conflicting, duplicate, or missing information.

Does Nexora train on our company data?+

No. Your documents are used only to answer your own company's questions — they aren't used to train any underlying model.

Can employees see every uploaded document?+

Only if an admin leaves it open to everyone, which is the default. Admins can restrict specific documents — compensation bands, financial procedures, anything department-specific — to selected groups, and Nexora only searches those documents for employees in those groups.

Can admins read what employees ask?+

No. Each employee's conversation history is private to their own account. Admins can see workspace-level activity — an audit trail of document and permission changes, system health, usage and cost — but never the content of anyone's individual questions or answers.

What file types are supported?+

PDF, Word (.docx), Excel (.xlsx), CSV, and plain text files today.

Does Nexora connect to where we already store files?+

It can — Nexora syncs documents directly from a Microsoft OneDrive or SharePoint folder, so your knowledge base stays current without re-uploading by hand. You can also just upload files directly at any time.

Is billing per employee or per company?+

Per company. Each plan includes a set number of team seats, and your whole team shares one subscription and one bill — nobody is charged individually.

Can I change plans?+

Yes — upgrade or downgrade anytime from Billing. Stripe handles proration automatically, so your next invoice reflects the difference.

What happens when my trial ends?+

If you haven't subscribed yet, new uploads and new questions pause until you choose a plan. Nothing is deleted — your existing documents and conversation history stay exactly as they are, and full access returns as soon as you subscribe.

Can I cancel anytime?+

Yes. Canceling stops future billing at the end of your current billing period — you keep full access until then, with no early termination fee.

What happens to my documents if I cancel?+

They stay in your workspace. Once your final billing period ends, new uploads and new questions pause, but nothing is ever deleted.

What happens if Nexora can't find an answer?+

You're told plainly that the information wasn't found in the knowledge base, instead of receiving a guess or an answer invented from outside knowledge.

Can Nexora identify outdated or conflicting policies?+

Yes. Knowledge Health flags documents that haven't been reviewed recently, catches duplicate or near-duplicate uploads, detects when one document explicitly supersedes another, and surfaces cases where current documents disagree with each other.

Where do answers come from?+

Only from documents your own company has uploaded to its own workspace, and only from the ones you're permitted to access. Every company's workspace is private and isolated from every other company's data.

Your company already has the answers.
Make them easier to find.

No credit card required. Create a workspace and upload your first document in minutes.