Company knowledge, made usable

Your company already has the answers. Nexora makes them usable.

Employees ask questions in plain language and get answers grounded in your own policies, handbooks, and procedures — with sources you can check. Admins see exactly where that knowledge is stale, conflicting, or missing.

Built for HR, Operations, IT, Finance, Sales, and Safety teams

Ask a question
Can my manager approve a $3,200 emergency purchase?

Yes. Managers can approve emergency purchases up to $3,500 when there's an immediate safety or customer-downtime risk, with written justification to Finance by the next business day.

Purchasing Policy · p.1
Knowledge Health

88 / 100

3 policy conflicts flagged

The product, step by step

  1. 1

    Connect your company knowledge

    Admins upload the documents your team already relies on — handbooks, policies, procedures, pricing sheets — or sync them straight from a OneDrive/SharePoint folder. Nexora reads and indexes them behind the scenes.

    Knowledge base

    • Employee Handbook.pdf
    • Travel Policy.pdf
    • Safety Manual.pdf
    • Pricing Guide.xlsx
  2. 2

    Ask in plain English

    No folders, no keyword guessing. Employees ask the way they'd ask a coworker, and Nexora finds the passages that actually answer it.

    Ask a question

    Can my manager approve a $3,200 emergency purchase?
  3. 3

    Get a grounded answer

    A concise answer comes back with the exact document and page it came from — click through to verify it yourself in seconds.

    Grounded answer

    Yes. Managers can approve emergency purchases up to $3,500 when there's an immediate safety or downtime risk.

    Purchasing Policy · p.1
  4. 4

    Know when your knowledge is wrong

    Knowledge Health quietly watches for conflicting policies, stale documents, and questions nobody could answer — so problems surface before they cause one.

    Knowledge Health

    88/100
    • 3 conflicting policies
    • 5 stale documents
    • 11 knowledge gaps
Beyond Q&A

Nexora doesn't just answer questions. It tells you what's wrong.

Every company knowledge base has policies nobody's checked in years, versions that contradict each other, and questions nobody can answer. Knowledge Health puts a number on it — and shows you exactly what to fix.

88/ 100

Knowledge Health score

One number, calculated from freshness, conflicts, coverage, and hygiene — the same score your admins see.

Example workspace, for illustration

3

Policy conflicts

5

Stale documents

11

Knowledge gaps

2

Possible duplicates

Travel Policy hasn't been reviewed in 19 months

Flagged for review before it's cited again.

Current documents disagree on hotel reimbursement

Two active policies cite different limits — surfaced for a human decision.

17 employees asked about equipment returns with no answer found

A real gap in the knowledge base, not a search problem.

2024 Purchasing Policy has been superseded by the 2026 version

The old version stays available for historical questions, never hidden.

Findings are surfaced for a human to review, mark resolved, or dismiss — Nexora never deletes or rewrites a company document on its own.

See what Knowledge Health finds in your own documents.

Get started
Trusted answers

See exactly where every answer came from.

Nexora is designed to answer only from your approved company knowledge — never outside guesses. Every answer links back to the exact document and page it came from, so anyone can check it in one click.

  • No guessing. Answers are built only from the passages retrieved from your documents.

  • Transparent sources. Every citation opens the original document at the cited page.

  • Honest fallback. If the answer isn't in your knowledge base, Nexora says so plainly instead of inventing one.

Question

What's our PTO carryover limit into next year?

Answer

Employees may carry over up to 40 hours of unused PTO into the next calendar year. Hours above that expire January 31st unless HR approves a written exception before December 15.

Source

Employee Handbook.pdf · Section 3.3 · Page 2

What each group can ask about

General employees
Employee HandbookSafety ManualGeneral SOPs
HR
Compensation PoliciesBenefits GuideHR Procedures
Finance
Purchasing PolicyExpense PolicyFinancial Procedures
Permission-aware answers

Employees only get answers they're allowed to see.

Admins can restrict sensitive documents — compensation bands, financial procedures, anything department-specific — to the groups who should see them. Nexora doesn't just hide the file from a list: it never searches that document for anyone outside those groups, so a restricted policy can't surface in someone else's answer either.

A document with no group assigned stays visible to the whole company, exactly like today — access groups are something admins turn on for the documents that need it, not a requirement to get started.

Every department, one knowledge base

Not a generic chatbot. Your company's own answers.

The same knowledge base serves every team, each grounded in the documents that actually apply to them.

HR

“How many PTO days do I get after three years?”

Operations

“When does an inventory variance need Finance approval?”

Sales

“Can I give this customer a 10% discount?”

IT

“What should I do if my company laptop is stolen?”

Finance

“Can my manager approve a $3,200 emergency purchase?”

Safety

“Can I remove another employee's lockout/tagout lock?”

What changes on day one.

Without Nexora

  • Dig through shared drives and folders
  • Interrupt a manager with a repeat question
  • Outdated PDFs keep circulating unnoticed
  • Conflicting policies go undetected
  • Employees guess when they can't find an answer

With Nexora

  • Ask one question, in plain language
  • Get a sourced answer in seconds
  • See the exact policy and page it came from
  • Stale and conflicting documents get flagged
  • Fewer repeat questions land on managers
Security & privacy

Built with private business knowledge in mind.

Internal policies, pricing, and procedures are sensitive by default. Nexora is architected around that from the ground up, not bolted on afterward.

Your workspace is yours alone

Every company gets its own private workspace. Documents, conversations, and Knowledge Health findings never cross between companies — enforced independently, not just hidden by the interface.

Employees only see what they're allowed to

If an admin restricts a document to certain teams, Nexora only searches that document for employees in those teams. It's not just hidden from a file list — the answer engine itself respects the restriction.

Private conversations, even from admins

Each employee's question history belongs to them. Admins can see workspace-level activity — document changes, system health, usage — but not the content of anyone's individual conversations.

Secure sign-in

Authentication is required before any company information is reachable, handled by a dedicated identity provider — Nexora never stores your password.

Getting started

  1. Step 1

    Create your workspace

    Sign up and set up your company's private Nexora workspace in a couple of minutes.

  2. Step 2

    Add your documents

    Upload handbooks, policies, and procedures directly, or sync a OneDrive/SharePoint folder to keep them current automatically.

  3. Step 3

    Invite your team

    Send invite links, assign roles, and restrict sensitive documents to the right groups.

  4. Step 4

    Start asking questions

    Employees ask in plain language and get sourced answers from day one.

Everything admins need

One workspace, not five tools.

Documents

Upload, categorize, and track every source

  • Employee Handbook.pdfHR
  • Purchasing Policy.docxFinance
  • Pricing Guide.xlsxSales

Access groups

Control who a document is visible to

Who can access “Compensation Policy.pdf”?

HRLeadershipOperationsSales

Restricted documents never surface in an answer for anyone outside the selected groups.

Team management

Invite teammates, assign roles

  • JJordan ReyesAdmin
  • PPriya NairMember
  • SSam WhitfieldInvited

Usage & cost visibility

Know what your AI usage is actually costing

Questions asked

467

Estimated spend

$0.47

Avg cost / question

$0.001

Answered w/o paid AI call

38%

Example data, for illustration

Conversation history

Pick up where you left off — privately

  • PTO carryover into next yearToday
  • Emergency purchase approval limit2d ago
  • Lockout/tagout procedureLast week

Visible only to the employee who asked.

Admin oversight

See what's happening, without reading anyone's chats

  • An audit trail of uploads, deletions, permission changes, and invites
  • A monitoring view of ingestion and system health
  • Never a view into an individual employee's questions or answers
For leadership

What it means beyond the help desk.

1

New hires get straight answers on day one instead of shadowing a coworker for a week

2

Every team pulls from the same current version, instead of five copies floating around in email

3

Policy answers stay consistent whether it's HR, a shift lead, or a new manager answering

4

Leadership sees, in one score, whether company knowledge is actually in good shape

5

Review cycles focus on the handful of documents that are actually stale or disputed

6

New policies and procedures are searchable the moment they're uploaded, not after they're indexed by hand

Frequently asked questions

What is Nexora?+

Nexora is a place to upload your company's internal documents and ask questions about them in plain language. Answers are sourced and cited from those documents, admins can restrict sensitive documents to specific teams, and Knowledge Health keeps watch for stale, conflicting, duplicate, or missing information.

Does Nexora train on our company data?+

No. Your documents are used only to answer your own company's questions — they aren't used to train any underlying model.

Can employees see every uploaded document?+

Only if an admin leaves it open to everyone, which is the default. Admins can restrict specific documents — compensation bands, financial procedures, anything department-specific — to selected groups, and Nexora only searches those documents for employees in those groups.

Can admins read what employees ask?+

No. Each employee's conversation history is private to their own account. Admins can see workspace-level activity — an audit trail of document and permission changes, system health, usage and cost — but never the content of anyone's individual questions or answers.

What file types are supported?+

PDF, Word (.docx), Excel (.xlsx), CSV, and plain text files today.

Does Nexora connect to where we already store files?+

It can — Nexora syncs documents directly from a Microsoft OneDrive or SharePoint folder, so your knowledge base stays current without re-uploading by hand. You can also just upload files directly at any time.

Is billing per employee or per company?+

Per company. Each plan includes a set number of team seats, and your whole team shares one subscription and one bill — nobody is charged individually.

Can I change plans?+

Yes — upgrade or downgrade anytime from Billing. Stripe handles proration automatically, so your next invoice reflects the difference.

What happens when my trial ends?+

If you haven't subscribed yet, new uploads and new questions pause until you choose a plan. Nothing is deleted — your existing documents and conversation history stay exactly as they are, and full access returns as soon as you subscribe.

Can I cancel anytime?+

Yes. Canceling stops future billing at the end of your current billing period — you keep full access until then, with no early termination fee.

What happens to my documents if I cancel?+

They stay in your workspace. Once your final billing period ends, new uploads and new questions pause, but nothing is ever deleted.

What happens if Nexora can't find an answer?+

You're told plainly that the information wasn't found in the knowledge base, instead of receiving a guess or an answer invented from outside knowledge.

Can Nexora identify outdated or conflicting policies?+

Yes. Knowledge Health flags documents that haven't been reviewed recently, catches duplicate or near-duplicate uploads, detects when one document explicitly supersedes another, and surfaces cases where current documents disagree with each other.

Where do answers come from?+

Only from documents your own company has uploaded to its own workspace, and only from the ones you're permitted to access. Every company's workspace is private and isolated from every other company's data.

Your company already has the answers.
Make them easier to find.

No credit card required. Create a workspace and upload your first document in minutes.